Welcome to the site! Thank you for honoring me with your trust!
Please read the GTC document carefully, because by logging in to the available services, participating in the programs and/or using the services, you accept the content of this document!
Az ÁSZF-ről szóló mező kipipálásával, vagy a hírlevelekre elektronikusan, szóban, vagy más módon történő feliratkozásával, kártyaadatai, számlázási adatai megadásával Ön (mint „Fogyasztó”) jogilag kötelező erejű megállapodást köt a Szolgáltatóval, az alább részletezett feltételekkel:
1.1 This document will not be filed, it will only be concluded in electronic form, it is not considered a written contract, it is written in Hungarian, and it does not refer to a code of conduct.
1.2. The scope of these Terms and Conditions on the Service Provider's website (www.relaxjoga.com) and its subdomains. These GTC are continuously available and can be downloaded from the following website:
https://hangpszichologia.hu/terms-and-conditions/
2.2. The content of the contract between us is determined by these GTC. Accordingly, these Terms and Conditions contain the rights and obligations of you and us, the conditions for the conclusion of the contract, the performance deadlines, the delivery and payment conditions, the liability rules, and the conditions for exercising the right of withdrawal. You are obliged to familiarize yourself with the provisions of these GTC before finalizing your order. By placing an order, booking an appointment and/or making a purchase through the site, you accept the provisions of these Terms and Conditions, and the Terms and Conditions fully form part of the contract between you and the Service Provider.
3.2. The consumer expressly acknowledges that he has read the contraindications published by the Service Provider on the website and that he uses the services available on the website in the knowledge of them.
3.3. Everyone uses the information provided on the pages at their own risk. The service provider assumes no responsibility for misinterpretation or incorrect application of the content of the programs. Some information does not necessarily correspond to current official medical positions. If you suffer from any chronic disease and/or are undergoing medical treatment, you must always seek the opinion of your doctor. All the information shown on our pages can be used at the reader's (Consumer's) own risk. In case of symptoms indicating illness, everyone should consult a doctor immediately and follow his instructions.
By logging in to the available services, participating in the programs and/or using the services, the Consumer acknowledges and accepts the above.
When applying for the given training, the customer acknowledges and accepts the above.
The Contract is governed by the provisions of Hungarian law, and in particular the following legislation applies:
6.1. CLV of 1997. act on consumer protection, CVIII of 2001 Act on certain issues of electronic commercial services and services related to the information society, Act V of 2013 on the Civil Code, 151/2003. (IX.22.) government decree on the mandatory warranty for consumer durables, 45/2014. (II.26.) government decree on the detailed rules of contracts between the consumer and the business, 19/2014. (IV.29.) NGM decree on the procedural rules for handling warranty and guarantee claims for things sold under a contract between a consumer and a business, LXXVI of 1997. Act on copyright, CXX of 2011. Act on the right to self-determination of information and freedom of information.
6.2. REGULATION (EU) 2018/302 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (February 28, 2018) on action against unjustified territory-based content restrictions and other forms of discrimination based on the customer's nationality, place of residence or establishment within the internal market, and the 2006 /2004/EC and Regulation (EU) 2017/2394. Furthermore, on the amendment of Directive 2009/22/EC REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and on the free flow of such data, as well as the 95 /46/EC on the repeal of Regulation (general data protection regulation).
6.3. A jelen Szabályzatban nem szabályozott kérdésekre, valamint jelen Szabályzat értelmezésére a magyar jog az irányadó, különös tekintettel a Polgári Törvénykönyvről szóló 2013. évi V. törvény („Ptk.”) és az elektronikus kereskedelmi szolgáltatások, az információs társadalommal összefüggő szolgáltatások egyes kérdéseiről szóló 2001. évi CVIII. (Elker. tv.) törvény, valamint a fogyasztó és a vállalkozás közötti szerződések részletes szabályairól szóló 45/2014. (II. 26.) Korm. rendelet vonatkozó rendelkezéseire. A vonatkozó jogszabályok kötelező rendelkezései a Felekre külön kikötés nélkül is irányadók.
6.4. These Regulations are effective from 01.02.2023 and will remain in effect until revoked. The Service Provider is entitled to unilaterally modify the Regulations. Amendments take effect on the date of publication. By using the website, users accept that all regulations related to the use of the website automatically apply to them.
6.5. The user acknowledges that the provisions of the Regulations are binding on him. If the User does not accept the conditions, he is not entitled to view the content of the website.
7.1. Information on the essential features of the services/products:
We provide information on the essential features of the services/products available on the website in the descriptions of each service/product.
7.2. During the execution of this agreement electronically, orally, or in another way, the service provider undertakes to provide well-being improvement services, workshops, courses, and other holistic consulting and training services with sound therapy devices. The terms of this contract apply to all additional services provided by the Contractor to the Consumer.
8.1. The Consumer shall pay the monetary compensation according to the payment schedule published on the Service Provider's website in accordance with the payment plan of his choice. The current service provider fees (prices) are available on the website, but they are also included in the order confirmation sent to the Consumer, along with the payment options.
8.2. The service provider guarantees that the prices used do not differ from the prices indicated on the website.
8.3. If the ordered service falls into a period following a subsequent price change, in that case the Service Provider is entitled to invoice the Consumer for the given order at the price according to the due date of the performance, after informing the Consumer in advance in writing.
8.4. The service provider is not entitled to enforce a subsequent price increase or subsequent price correction.
8.5. If the price of the pre-announced group program or event depends on the number of people, if the service provider deviates from the limited number of people specified in advance in the program, the Consumer is entitled to pay the compensation at the more favorable price (group with a larger number of people) with the number of people the event was actually organized with . In the case of a number-dependent price, the service provider may not apply a subsequent (on-site) price adjustment at the expense of the Consumer.
8.6. In the case of a course or other training, the Service Provider is entitled to request an advance payment from the total price, for which it will issue an advance invoice to the Consumer. In the event of cancellation, the Service Provider is not obliged to repay the advance, and the Consumer cannot claim a refund of the course advance. The Consumer pays the full fee for the course or training to the Service Provider on the day the course begins. If the course or training lasts several days and the Consumer's full participation fails for any reason attributable to him, the Consumer is not entitled to a refund of the course fee. The consumer is not entitled to reimbursement of the course advance, the cost of possible accommodation, or any other expenses.
9.1. Directive 2011/83/EU of the European Parliament and the Council, as well as Regulation 45/2014 on the detailed rules of contracts between the Consumer and the company (Service Provider). (II.26.) Pursuant to the regulations of the Government Decree, the Consumer does not have the right of termination in the case of a contract for services related to leisure activities, if a deadline or deadline for performance specified in the contract has been agreed (e.g. in the case of a program or event with a date).
9.2 During the execution of this agreement, the Consumer is fully responsible for compensation. If the Consumer's participation in any program fails for any reason, the Consumer is not entitled to a refund.
9.3 In addition to points 9.1 and 9.2, the service provider provides for withdrawal from the contract, the conditions of which are as follows:
A meghirdetett esemény időpontjától számított 48 órán belül a vállakozó e-mail címére (takacs.szilvia@relaxjoga.com)-ra küldött „Téma: Szerződéstől elállás_Esemény megnevezése_Név” e-mail-ben lehetséges. Ebben az esetben a szolgáltató egy újabb időpontot biztosít Fogyasztó részére, a Fogyasztóval történt előzetes írásbeli egyeztetést követően. Újabb időpont biztosítására Szolgáltató csak az adott naptári évre köteles.
9.4. The consumer acknowledges that the order received on any platform and the reservation of an appointment, the confirmation of the order, the reservation and/or the acceptance of the General Terms and Conditions are considered to be an electronically concluded contract. By sending his order and/or booking an appointment, the consumer acknowledges that his offer must be considered made, and that his statement - in the event of confirmation by the Service Provider in accordance with these General Terms and Conditions - entails a payment obligation.
10.1. By placing an order on the website and/or booking an appointment, the user declares that he has read and accepts the terms of this Data Management Information Sheet and consents to data management.
10.2. When placing an order and/or booking an appointment, the user is obliged to provide his or her own, real data. In the case of false data or information that can be linked to another person during your order and/or appointment reservation, the resulting electronic contract is void. The Service Provider excludes its responsibility if the User uses its services on behalf of another person, with the data of another person.
10.3. The Service Provider bears no responsibility for any kind of problem or error that can be traced back to the User's wrongly and/or inaccurately provided data.
10.4. In all cases, the Service Provider electronically confirms incoming orders and/or appointment reservations, regardless of the platform on which they were received from the Consumer to the Service Provider.
10.5. If the confirmation is not received by the User within 72 hours from the sending of the User's order, the User shall be released from the obligation of the offer or contractual obligation. The order and its confirmation shall be deemed to have been received by the Service Provider or the User when it becomes available to him. The Service Provider excludes its responsibility for confirmation if the confirmation is not received on time because the User has entered the wrong e-mail address or because the storage space belonging to his account is full, he is unable to receive messages.
The Consumer can place an order on the website for published and/or advertised services, group or individual programs, events, courses, workshops.
Possible ways to place an order:
-online appointment booking on the website
- with advance registration and order sent electronically
- by prior registration and ordering by phone
- with prior registration and ordering in person
- with prior registrations and orders received on any platform and in any way that can be related to the interests of the Service Provider
11.2. Any order received in the above form is treated by the Service Provider as an offer from the Consumer. The consumer's order is accepted by sending a confirmation from the Service Provider.
11.3. The order is considered a contract concluded electronically, which is subject to Act V of 2013 on the Civil Code, Act CVIII of 2001 on certain issues of electronic commercial services and services related to the information society. the guidelines are laid down in law. The contract falls under the scope of Government Decree 45/2014 (II.26.) on the detailed rules of contracts between the Consumer and the Service Provider, and takes into account the provisions of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.
13.2. The consumer's order is accepted by sending a confirmation from the Service Provider.
13.3. The Service Provider excludes its responsibility for confirmation if the confirmation does not arrive on time because the User has provided incorrect contact details or the wrong e-mail address, or is unable to receive messages due to the storage space belonging to his account being full.
13.4. The Service Provider excludes its responsibility for confirmation even if the Consumer did not place the order for himself.
13.5. The Consumer expressly acknowledges that the order received by the Service Provider, with its confirmation, is considered an electronically concluded contract, the Consumer's offer must be considered as made, and its declaration entails a payment obligation.
14.2. The consumer acknowledges that a certain range of services available at the Service Provider can only be used after prior payment due to technical reasons.
14.3. Optional payment methods:
-Online bank card payment at the same time as the order, on the website of the Service Provider
-Bank card payment on site
-Cash payment on site
The consumer must complete the transfer according to the following data:
14.5. In the case of certain services available from the Service Provider, the consumer has the option to pay the total value of the order online at the same time as the order, by bank card, through the secure payment system of the financial service provider used by the Service Provider (STRIPES) through its system.
16.2. The service provider excludes all responsibility for the behavior of website users and the content published by them. The consumer is obliged to ensure that he does not directly or indirectly violate the rights of third parties or the laws when using the website. The consumer is fully and exclusively responsible for his own behavior, and in such cases, the Service Provider fully cooperates with the acting authorities in order to detect legal violations.
16.3. The Service Provider is entitled, but not obliged, to check the content that may be made available by users during the use of the website, and the Service Provider is entitled, but not obliged, to look for signs of illegal activity in relation to the published content.
16.4. The pages of the service may contain connection points (links) that lead to the pages of other service providers. The Service Provider assumes no responsibility for the data protection practices and other activities of these service providers.
16.5. Due to the global nature of the Internet, the Consumer accepts that when using the website, he is obliged to take into account the provisions of the relevant international legislation. If any activity related to the use of the website is not permitted according to the law of the Consumer's country, the responsibility for the use rests solely with the Consumer.
16.6. If the Consumer notices objectionable content on the website, he must report it to the Service Provider immediately. If, in the course of the Service Provider's good faith procedure, the indication is found to be well-founded, it is entitled to immediately delete or modify the information.
16.7. If the Service Provider decides to postpone an event or change its location, the reservation already made by the Consumer is valid for the new date or location, regardless of the fact of the postponement or change of location. In case of postponement or change of location, the User may not file any other claim or claim for compensation against the Service Provider.
16.8. The Service Provider reserves the right to make minor or justified changes to the person who actually participates in the implementation of the service, or to the program itself. In case of cancellation, postponement or other changes, the costs incurred in connection with the change (e.g. travel, hotel, handling or other costs) will not be reimbursed to the Consumer. The Service Provider guarantees that in the event that a substitute person other than those previously announced is used for the execution of the service, the substitute person also has similar expertise and professional competences as the Service Provider.
16.9. The Service Provider does not guarantee whether the Consumer will be satisfied with the service, event, or any program, or whether any content and information said or received is what the Consumer needs.
16.10. The Service Provider does not guarantee that the programs organized by the Service Provider and the related services will be uninterrupted and error-free, or that any errors will be corrected. No oral or written information provided by the Service Provider to the Consumer shall create a warranty enforcement right.
16.11. The consumer acknowledges that if GTC 9./9.4. does not comply with the payment obligation set out in point 2 even after a written request from the Service Provider, in which case the Consumer expressly consents to the Service Provider handing over the Consumer's personal data to the accounts receivable management company with which it has a contractual relationship. The Service Provider excludes any additional liability of the accounts receivable management company with whom it has a contractual relationship, which may be connected with the handling of data concerning the Consumer's personal data.
The Consumer can submit consumer objections to the service provider's activities at the following contact details:
Customer service office location: 1047 Budapest Attila u. 12-18 A/1/103
Phone: +36 30 88 40 645
Website address: www.relaxjoga.comE-mail: takacs.szilvia@relaxjoga.com
17.1. The goal of the service provider is to fulfill all orders to the complete satisfaction of the customer. If the User still has any complaints regarding the contract or its performance, he can communicate his complaint to the above telephone number, e-mail address, or by letter.
17.2. The service provider examines the verbal complaint immediately. If the Consumer does not agree with the handling of the complaint, or the immediate investigation of the complaint is not possible, the Service Provider will record a report and provide a copy of it to the Consumer.
17.3. The Service Provider shall respond in writing to the Consumer within 30 days of the written complaint. He gives reasons for his position rejecting the complaint. The record of the complaint and a copy of the response will be kept by the Service Provider for five years and presented to the inspection authorities upon their request.
17.4. We would like to inform you that if your complaint is rejected, you can initiate the procedure of an official or conciliation body with your complaint, as follows:
17.5. The Consumer can file a complaint with the consumer protection authority:
387/2016 on the appointment of the consumer protection authority. (XII. 2.) According to the government decree, in administrative authority matters, the district office or the district office according to the county seat acts in the first instance, and the Pest County Government Office acts in the second instance with national competence. Contact details of the district offices: https://jarasinfo.gov.hu
17.6. In the event of a complaint, the Consumer has the opportunity to contact a conciliation body, whose contact information can be found here:https://bekeltetes.hu
17.7. The conciliation board is responsible for settling consumer disputes outside of court proceedings. The task of the conciliation body is to attempt to reach an agreement between the Parties for the purpose of settling the consumer dispute, and in case of failure, it will make a decision on the matter in order to ensure simple, fast, efficient and cost-saving enforcement of consumer rights. At the request of the Consumer or the Service Provider, the conciliation body provides advice on the rights and obligations of the Consumer.
17.8. The service provider has an obligation to cooperate in the conciliation board procedure. As part of this, you must send your response to the conciliation board and ensure the participation of the person authorized to establish a settlement at the hearing. If the Service Provider's registered office or location is not registered in the county of the chamber that operates the territorially competent conciliation body, the Service Provider's obligation to cooperate extends to offering the possibility of concluding a written agreement according to the Consumer's needs.
18.1. The service provider reserves all rights regarding the website, any part of it and the content appearing on it, as well as the distribution of the website. It is prohibited to download, electronically store, process and sell the contents appearing on the website or any part of them without the written consent of the Service Provider. 18.2. LXXVI of 1999 on copyright. Act (hereinafter: Szt.) § 1 (1), the website is considered a copyrighted work, so all parts of it are protected by copyright. The Szt. Based on Section 16 (1), the unauthorized use of graphic and software solutions and programs on the website, as well as the use of any application that can be used to modify the website or any part of it, is prohibited. Any material from the website and its database may be taken, even with the written consent of the right holder, only by referring to the website and indicating the source.
The website's data management information is available on the following page: https://hangpszichologia.hu/privacy_policy/
The Consumer acknowledges that the reproduction, duplication, copying, sale, trade, resale or utilization of any part of the products/services (including course aids) for any commercial purpose is prohibited. This agreement is not assignable without the prior written permission of the Service Provider.
Copyright-protected and original training materials of the Service Provider can only be provided for the personal use of the Consumer with individual user rights. The Consumer is not entitled to use the Service Provider's intellectual property for the Consumer's business purposes. Without the prior written permission of the Service Provider, the Consumer is not entitled to share, copy, distribute, or otherwise publish material (educational aids) received from the Service Provider electronically or in any other form. All intellectual property, including the Service Provider's copyrighted course materials, is the exclusive property of the Service Provider. Authorization to sell or distribute the service provider's educational materials cannot be given either explicitly or implicitly.
In the event of a dispute between the Parties or a complaint from the Consumer, the Parties agree to accept the exclusivity of the competent court specified in this agreement for the settlement of their legal dispute. In the event of a dispute between the Parties, the Parties also agree not to bring each other into disrepute with their behavior or communication, neither publicly nor outside.
23.1. The Consumer acknowledges that group events, programs and group courses and workshops announced by the Service Provider are public events at which recordings and photographs of the Consumer may be taken. The Service Provider excludes any responsibility for media content created and published by a third party independent of the Service Provider and for the Consumer's possible appearance in them, and in particular for data management. 23.2. The Consumer expressly acknowledges that group events, programs and group courses and workshops announced by the Service Provider in order to inform the public on a wider scale are public events at which recordings and photographs of the Consumer may be taken. The management of this data is the company's legitimate interest in informing the public. Unless otherwise requested, the data manager will keep the recordings without discarding them. We share the data with the technology provider of our website and with Facebook Ireland Ltd. The Consumer may request the removal of the photos made public in writing from the Service Provider, at the contact details provided.
24.1. In the event of a conflict between the provisions of this contract and the provisions of any marketing materials used by the Service Provider, the Service Provider's agents or employees, the provisions of this contract shall prevail.
24.2. This agreement shall be governed and interpreted in accordance with the laws of the Hungarian state without reference to conflict of law rules. In the event of a legal dispute between the parties arising from this agreement, the Budapest IV. and XV. District Court - Capital Court, its exclusive jurisdiction is established. The winning party shall be entitled to reimbursement of all substantiated legal costs incurred by the losing party in enforcing the provisions of this agreement.
24.3. This agreement contains all the conditions established between the Parties on the subject and replaces any oral or written agreements, negotiations and understandings between the Parties previously or simultaneously on the subject. This agreement can only be amended in writing signed by both parties.
24.4. The confidentiality clause, the non-dating of bad reputation, the provisions relating to the right of ownership and any provisions relating to amounts due and payable as specified in this agreement, as well as any provisions which, by their spirit and context, are intended by the Parties to remain in effect shall remain in effect after the agreement is terminated for any reason. also in case of termination.
The General Terms and Conditions are effective from: 02.01.2023
Sound therapy, Relaxation and Yoga education, Family planning, Mental health
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